Shipping & returns

Orders are packed at the pharmacy, usually within one to two business days. You will get a confirmation email with tracking as soon as your order ships.

Shipping rates and estimated delivery are shown at checkout. We ship supplements within the United States.

You can choose to pick up your order at our Main Street location instead of having it shipped. We will let you know when it is ready, and we are glad to bring it out to your car.

Unopened supplements and retail items in their original packaging may be returned within 30 days of delivery. Start a return by calling the pharmacy or using our contact page, and we will tell you how to send it back.

Refunds go back to the original payment method once the return arrives. Shipping charges are not refundable unless the item arrived damaged or we sent the wrong thing.

For patient safety, prescriptions — including compounded preparations — cannot be returned, exchanged, or resold once they leave the pharmacy. This is a state and federal requirement, not our preference.

Opened supplements and refrigerated items also cannot be returned. If something arrives damaged or incorrect, call us right away and we will make it right.